Improve Your Social Media Customer Service | Social Media Today


See on Scoop.itI work on the Interwebs

Social media has made brands of all sizes more accessible than ever. Consumers can engage with brands literally any time they please on a variety of different social channels and for many businesses this is a blessing. However, as the great Spider-man once said, “with great power comes great responsibility.”

Muse Seymour‘s insight:

Also, 10 reasons why you need an in-house community manager.

See on socialmediatoday.com

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